Cookie Policy
Effective Date: October 13, 2023
This Cookie Policy explains how Baked by Sunrise uses cookies and similar technologies when you visit our website at bakedbysunrise.com. By using our website, you consent to the use of cookies as described in this policy.
What Are Cookies?
Cookies are small text files that are stored on your device (computer, smartphone, or tablet) when you visit a website. They enable the website to remember your actions and preferences (such as login, language, font size, and other display preferences) over a period. This ensures you don’t have to re-enter your information every time you return to the site or browse from one page to another.
How We Use Cookies
Baked by Sunrise uses cookies for a variety of purposes, including but not limited to:
- Essential Cookies: These cookies are necessary for our website to function properly. They enable you to navigate the site and use its features. Without these cookies, the site may not work correctly.
- Analytics Cookies: We use these cookies to analyze how users interact with our website. They help us understand which pages are the most and least popular and how visitors move around the site.
- Functionality Cookies: These cookies allow our website to remember choices you make (such as your username, language, or the region you are in) and provide enhanced, more personalized features.
- Advertising Cookies: These cookies are used to deliver advertisements relevant to you and your interests. They are also used to limit the number of times you see an advertisement and help measure the effectiveness of advertising campaigns.
Your Cookie Choices
Most web browsers allow you to control cookies through their settings preferences. You can configure your browser to accept or reject cookies or to notify you when a cookie is set. However, please note that if you disable cookies, some parts of our website may not function correctly.
Contact Us
If you have any questions or concerns about our Cookie Policy, please contact us at [email protected].
Shipping and Delivery Policy
Effective Date: October 13, 2023
Thank you for choosing Baked by Sunrise for your sweet treats! We aim to provide the best possible shopping experience. This Shipping and Delivery Policy explains our shipping and delivery process to help you understand when and how your delicious orders will reach you.
Order Processing Time
- Order Confirmation: You will receive an order confirmation email as soon as you place your order. This email contains details about your order, including an order number. Keep this information handy for reference.
- Order Processing: Our team works diligently to prepare your order with the utmost care and attention to quality. Please allow 1-2 business days for order processing.
Shipping Time
- Standard Shipping: We offer standard shipping for our products. Shipping time may vary depending on your location. Please see estimated delivery times below:
- Within the U.S.: 3-5 business days
- International: Varies by destination, usually 7-14 business days
Shipping Fees
- Standard Shipping: We offer a flat rate for standard shipping. The cost will be clearly displayed during the checkout process.
Order Tracking
- Once your order is shipped, we will provide you with a tracking number via email. You can use this tracking number to monitor the status of your delivery. If you have any questions about tracking your order, please contact our customer support team at [email protected].
Delivery Address
- Please ensure you provide a valid and complete shipping address during the order process. We are not responsible for orders that cannot be delivered due to incorrect or incomplete addresses.
Shipping Restrictions
- We currently only offer shipping within the United States and to select international destinations. Please check our website to see if we can ship to your location.
Refunds and Returns
- Please review our Refund and Return Policy for information regarding returns and refunds.
Contact Us
- If you have any questions or concerns about our Shipping and Delivery Policy, please don’t hesitate to contact our customer support team at [email protected].
Welcome to Baked by Sunrise! To make your shopping experience as delightful and convenient as our treats, we’ve outlined our Payment Policy below.
Payment Methods
We accept the following payment methods for your orders:
- Credit/Debit Cards: We welcome major credit and debit cards, including Visa, MasterCard, American Express, and Discover. Please ensure your billing information matches the card details.
- PayPal: Customers can use their PayPal account to make secure payments.
Payment Authorization
- When you place an order, our payment gateway will authorize your payment method for the total order amount. The payment will be captured when the order is confirmed and processed.
Currency
- All transactions on our website are processed in US Dollars (USD). For international orders, your payment will be converted to USD based on current exchange rates by your financial institution.
Payment Security
- Your security is important to us. Our website uses secure and encrypted technology to protect your payment information. We do not store any of your payment details.
Billing
- Your payment will be billed once you complete your order. You will receive an email confirmation that includes your billing details.
Payment Issues
- In case of payment issues, such as a declined card or payment error, please contact your financial institution or payment service provider for assistance. If you encounter any difficulties on our website, please reach out to our customer support at [email protected].
Payment Confirmation
- After your payment is successfully processed, you will receive an order confirmation email with details of your purchase. Keep this information for your records.
Contact Us
- If you have any questions or need further assistance regarding our Payment Policy, please feel free to reach out to our customer support team at [email protected].
Product Listing And Description
Effective Date: October 13, 2023
Introduction
Baked by Sunrise is committed to providing accurate and engaging product listings and descriptions that showcase the unique and delicious treats we offer. This policy outlines our standards and practices for creating product listings and descriptions to ensure that our customers receive clear and comprehensive information about our products.
Product Listing Standards
- Accuracy: We guarantee that all product listings will accurately represent the product being sold. This includes precise flavor descriptions, ingredients, and available customization options.
- High-Quality Imagery: Each product listing will feature high-quality images that visually represent the product, allowing customers to view it from different angles and appreciate its appearance.
- Pricing and Availability: The listing will clearly display the product’s price, and its availability will be updated in real time to reflect stock levels accurately.
- Detailed Product Specifications: For certain products, such as variety packs or custom orders, detailed specifications will be provided, including flavor options and quantities.
Product Description Guidelines
- Engaging and Informative: Every product description will be engaging, conveying the essence of the product, and providing valuable information about its taste, ingredients, and presentation.
- Storytelling: We believe in the power of storytelling. Many of our products come with “Popcorn Stories,” and these narratives will be seamlessly woven into the product descriptions, enticing customers to discover a hidden tale with their treats.
- Nutritional Information: When applicable, the product description will include nutritional information, such as calorie counts, ingredient details, and any potential allergens.
- Custom Orders: Product descriptions for custom orders will be clear and informative, explaining the customization process, available options, and how customers can request personalized items.
Continuous Improvement
We understand that our product listings and descriptions play a vital role in the customer experience. To ensure that we continually meet and exceed customer expectations, we will:
- Regularly review and update product listings and descriptions to reflect new flavors, seasonal offerings, and any changes to our products.
- Act on customer feedback to enhance the clarity and informativeness of our product descriptions.
- Collaborate closely with our creative team to maintain the highest visual and storytelling standards.
At Baked by Sunrise, we take pride in offering exceptional treats, and our commitment to transparent, enticing, and informative product listings and descriptions is unwavering.
If you have any questions or require additional information about our products, please do not hesitate to contact our customer service team. We’re here to make your experience with Baked by Sunrise delightful and satisfying.
This Product Listings and Descriptions Policy is effective as of October 13, 2023, and applies to all product listings and descriptions on the Baked by Sunrise website.
Intellectual Property Policy
Introduction
At Baked by Sunrise, we value creativity and innovation. This Intellectual Property Policy outlines our approach to intellectual property rights, including copyrights, trademarks, and any other forms of intellectual property, to ensure respect for the rights of creators, including our customers.
User-Generated Content
- Customer Contributions: We welcome and encourage our customers to share their creative ideas, stories, and feedback. By contributing content, including text, images, videos, and reviews to our website, customers grant Baked by Sunrise a non-exclusive, royalty-free, and fully sub licensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content worldwide. This right is granted to ensure the content can be displayed on our platform and used for marketing purposes.
- Content Ownership: Customers retain the copyright and any other intellectual property rights they hold in their content. Baked by Sunrise does not claim ownership over the customer’s content.
Copyrights
- Respect for Copyright: We respect the intellectual property rights of others and expect the same from our customers. We ask that our customers do not upload, post, or share content that infringes upon the copyrights of others.
- Reporting Copyright Infringement: We provide a procedure for reporting alleged copyright infringements. If you believe your copyright has been infringed upon, please contact our designated Copyright Agent with a notice that includes details about the alleged infringement, your contact information, and a statement of good faith belief.
Trademarks
- Use of Trademarks: Baked by Sunrise’s trademarks, logos, and service marks (collectively, “Trademarks”) are valuable assets. Customers are not allowed to use any of our Trademarks without our prior written consent.
- Reporting Trademark Infringement: If you believe that someone is using Baked by Sunrise’s Trademarks in a way that constitutes trademark infringement, please contact our designated Trademark Agent with a notice that includes details about the alleged infringement, your contact information, and a statement of good faith belief.
Third-Party Intellectual Property
- Respect for Third-Party Rights: We expect our customers to respect the intellectual property rights of third parties. If you are using any third-party intellectual property, including copyrighted text or images, please ensure that you have the necessary permissions or licenses.
Intellectual Property Contact
For all intellectual property-related matters, including copyright and trademark infringement claims, please contact:
[Your Contact Information]
Policy Review
This Intellectual Property Policy will be reviewed periodically to ensure its continued effectiveness and compliance with applicable laws and regulations.
At Baked by Sunrise, we are dedicated to respecting intellectual property rights, fostering creativity, and ensuring a vibrant and supportive community. We appreciate the cooperation of our customers in upholding these principles.
If you have any questions or concerns regarding this policy, please feel free to contact us.
This Intellectual Property Policy is effective as of October 13, 2023, and applies to all content and interactions on the Baked by Sunrise website.
Dispute Resolution Policy
Effective Date: October 13, 2023
Introduction
At Baked by Sunrise, we strive to provide the best products and services to our customers. However, we understand that disputes or disagreements may occasionally arise. This Dispute Resolution Policy outlines our approach to addressing and resolving such issues.
Open Communication
- Contact Us: We encourage customers to reach out to us with any concerns or disputes. In most cases, a simple, direct conversation with our customer service team can address and resolve any issues effectively.
- Communication Channels: Customers can contact us via email, phone, or through the contact form on our website. Please provide specific details about your concern and how you would like it to be resolved.
Resolution Process
- Initial Assessment: Upon receiving a dispute, we will promptly assess the nature of the issue, and our customer service team will review the details.
- Investigation: If necessary, we may conduct an investigation into the matter. During this phase, we may request additional information or documentation to help resolve the dispute.
- Resolution: We are committed to finding a fair and reasonable resolution to the dispute. This may involve a variety of solutions, including refunds, replacements, or other suitable remedies.
Timeframe
We aim to resolve disputes in a timely manner. Most disputes can be addressed within seven (7) business days. However, the complexity of the issue may extend this timeframe. Our team will keep you informed throughout the process.
Escalation
If you are not satisfied with the resolution provided by our customer service team, you have the option to escalate the matter to our management for further review and consideration. Our management will conduct a separate assessment and communicate their decision to you.
Alternative Dispute Resolution
If a resolution cannot be reached through direct communication, we may suggest alternative dispute resolution methods, such as mediation or arbitration. These methods can provide a neutral and impartial process for finding solutions to complex issues.
Legal Action
Should all other dispute resolution methods fail to reach a satisfactory resolution, either party may consider legal action.
Policy Review
This Dispute Resolution Policy will be reviewed periodically to ensure its continued effectiveness and compliance with applicable laws and regulations.
At Baked by Sunrise, we are committed to providing excellent customer service, and we take all concerns and disputes seriously. We aim to work with our customers to resolve any issues in a fair and efficient manner.
If you have any questions or concerns regarding this policy or need assistance with a dispute, please feel free to contact us.
This Dispute Resolution Policy is effective as of October 13, 2023, and applies to all interactions with the Baked by Sunrise website and its products and services.
Safety and Health Disclaimer
**Effective Date:** October 13, 2023
Introduction
At Baked by Sunrise, we are committed to providing delicious and high-quality products. However, we want to emphasize the importance of safety and health when consuming any food items, including those purchased from our website. This Safety and Health Disclaimer is intended to ensure that you have the information needed to enjoy our products responsibly.
Allergen Disclosure
1. **Ingredient Lists**: We provide detailed ingredient lists for all of our products on our website. It is essential to carefully review these lists to identify any ingredients to which you or anyone consuming the product may be allergic. If you have food allergies, please take precautions and consider other products if necessary.
2. **Cross-Contamination**: Although we take stringent measures to prevent cross-contamination of allergens, it is essential to understand that our kitchen processes handle a variety of ingredients, and there is a minimal risk of cross-contact. If you have severe allergies, please use your discretion when choosing our products.
Food Safety
1. **Packaging**: Our products are packaged with care to maintain freshness. Please inspect the packaging upon arrival and do not consume any items with damaged or compromised packaging.
2. Storage
: It is important to store our products according to the instructions provided. Most of our items are best stored in a cool, dry place. For items that require refrigeration, please adhere to the recommended storage conditions.
3. Consumption**: Enjoy our products in moderation. Some items may be indulgent and high in calories or sugar. We recommend consuming them as part of a balanced diet.
Allergy Information
We list common allergens on our product pages. While we make every effort to provide accurate and up-to-date allergen information, please be aware that ingredient formulations can change, and we do not assume liability for any inaccuracies or changes.
Consultation with a Healthcare Professional
If you have specific dietary requirements, health concerns, or are on a special diet, we recommend consulting a healthcare professional or dietitian before incorporating our products into your diet.
Children and Vulnerable Populations
Some of our products may not be suitable for children, pregnant or nursing individuals, or individuals with certain medical conditions. Please consider the needs of these populations when making a purchase.
Consumption Responsibility
By making a purchase from Baked by Sunrise, you acknowledge your responsibility for the safe storage, handling, and consumption of our products. We disclaim liability for any health issues or adverse reactions that may occur from consuming our products.
Feedback and Concerns
If you have any questions, concerns, or feedback related to the safety and health aspects of our products, please contact us. We value your input and are committed to enhancing the safety and health of our products.
This Safety and Health Disclaimer is effective as of October 13, 2023. Your use of the Baked by Sunrise website and its products and services indicates your understanding and acceptance of the terms outlined in this disclaimer.
Age Restriction Policy
Effective Date: October 13, 2023
Introduction
At Baked by Sunrise, we are committed to providing delightful products to our customers. However, some of our products may not be suitable for individuals under a certain age, particularly children. This Age Restriction Policy is in place to ensure that our products are consumed responsibly by individuals of the appropriate age.
Age-Specific Products
1. Alcohol-Infused Products : Baked by Sunrise may offer products that contain alcohol. These products are intended for adult consumers of legal drinking age. We do not sell or market these products to individuals under the legal drinking age.
2. Cannabis-Infused Products : We do not offer or promote products that contain cannabis or any other controlled substances. Our products are not suitable for individuals under the legal age for the consumption of cannabis.
3. Sweets and Candies : While many of our products are suitable for individuals of all ages, some may be high in sugar content. We encourage parents and guardians to monitor and control the consumption of such products by children to ensure they are part of a balanced diet.
Legal Drinking Age
For alcohol-infused products, Baked by Sunrise adheres to the legal drinking age regulations of the respective jurisdiction in which the customer is located. It is the responsibility of the customer to ensure compliance with local laws and regulations.
Enforcement
To enforce this policy, we may use age verification methods, which may include requiring customers to confirm their age or identity before purchasing age-restricted products. We may also use third-party age verification services as needed.
Parental Responsibility
We encourage parents and guardians to be aware of their children’s online activities, particularly when making purchases. If you have concerns about your child’s interaction with our website or products, please contact us, and we will assist as needed.
Feedback and Concerns
If you have any questions, concerns, or feedback related to our Age Restriction Policy or require assistance regarding age verification, please contact us. We value your input and are committed to responsible product distribution.
By using the Baked by Sunrise website and its products and services, you acknowledge your responsibility for understanding and complying with the terms outlined in this Age Restriction Policy.
This Age Restriction Policy is effective as of October 13, 2023.
Accessibility Policy
Effective Date: October 13, 2023
Introduction
Baked by Sunrise is dedicated to providing an inclusive and accessible online environment for all users. We are committed to ensuring that individuals with disabilities have full access to our website and digital services, as well as an enjoyable and seamless experience.
Web Content Accessibility
- Standards Compliance: Baked by Sunrise adheres to the Web Content Accessibility Guidelines (WCAG) 2.1 at the AA level. We continuously work to ensure that our website and digital content meet these accessibility standards.
- Responsive Design: Our website is designed to be responsive, ensuring a user-friendly experience on various devices, including desktops, tablets, and mobile phones.
- Alternative Text: We provide alternative text descriptions for images and non-text content to assist users with visual impairments in understanding the content.
- Keyboard Navigation: We support keyboard navigation to enable users to navigate through our website without relying on a mouse.
- Content Clarity: Our content is written and presented clearly to facilitate understanding, including the use of simple and readable fonts and text formatting.
Feedback and Assistance
Baked by Sunrise is open to receiving feedback and addressing any accessibility issues or concerns users may encounter. We are dedicated to making improvements that enhance accessibility for everyone.
If you encounter any accessibility barriers on our website or have feedback on how we can improve, please contact our customer support team.
Ongoing Improvements
We are committed to ongoing accessibility improvements. Our team regularly reviews our digital content, services, and user interfaces to ensure that we continue to provide accessible experiences to all users.
Accessibility Resources
For more information on web accessibility, assistive technologies, and additional resources, please refer to the Web Accessibility Initiative (WAI) of the World Wide Web Consortium (W3C).
Contact Us
If you have questions, concerns, or feedback regarding our Accessibility Policy, please reach out to our customer support team.
Baked by Sunrise values diversity and inclusivity, and we strive to provide equal access and opportunities to all individuals.
This Accessibility Policy is effective as of October 13, 2023.
Digital Millennium Copyright Act (DMCA) Policy
Effective Date: October 13, 2023
Introduction
Baked by Sunrise respects the intellectual property rights of others and expects our users and partners to do the same. We are committed to complying with the Digital Millennium Copyright Act (DMCA) and providing procedures for addressing claims of copyright infringement on our website, bakedbysunrise.com.
Copyright Infringement Notification
If you believe that your copyright-protected work has been used on our website in a way that constitutes copyright infringement, please provide our designated copyright agent with a written notice containing the following information:
- Identification of the copyrighted work that you claim has been infringed.
- Identification of the material that you claim is infringing and needs to be removed, with sufficient detail to enable us to locate it.
- Your contact information, including your name, address, telephone number, and email address.
- A statement by you that you have a good-faith
Affiliate Marketing and Disclosure Policy
Effective Date: October 13, 2023
Introduction
Baked by Sunrise may engage in affiliate marketing, which is a type of performance-based marketing where we earn a commission on sales or leads generated through our affiliate links. This policy outlines our practices related to affiliate marketing and discloses our relationship with third-party affiliate partners.
Affiliate Relationships
We may partner with various companies and individuals as affiliates to promote their products or services on our website, bakedbysunrise.com. These affiliate relationships are established to provide our visitors with valuable recommendations, reviews, and information about products and services related to our industry.
Disclosure of Affiliate Relationships
We believe in full transparency with our website visitors. Therefore, we want to disclose the following:
1. Baked by Sunrise may receive compensation through affiliate partnerships. This compensation can result from actions taken by visitors on our website, such as making a purchase or filling out a contact form.
2. These affiliate relationships do not affect the content we provide or the product and service recommendations we make. We always strive to offer honest and unbiased information and reviews.
3. The content that contains affiliate links will be clearly identified as such.
Affiliate Link Usage
We may use affiliate links within the content on our website. These affiliate links may lead you to a third-party website where you can learn more about a product or service and make a purchase if you wish. These links are provided for your convenience and to support our ability to deliver content and services to you.
Your Responsibility
By using our website, you acknowledge that you have read and understood our Affiliate Marketing and Disclosure Policy. You agree to use any affiliate links or information provided on our website responsibly and at your own risk. We are not liable for any actions or decisions made by you on third-party websites. We encourage you to read the terms and conditions, privacy policies, and practices of these third parties before making any purchases or decisions.
Contact Information
If you have any questions or concerns about our Affiliate Marketing and Disclosure Policy, please contact us at:
Email: [email protected]
Address: [Your Address]
Phone: [Your Phone Number]
Changes to this Policy
We reserve the right to make changes to our Affiliate Marketing and Disclosure Policy. Any updates or revisions will be reflected in this document, and the effective date will be amended accordingly. We encourage you to check this page periodically for any changes.
Review and Comment Policy
Effective Date: October 13, 2023
Introduction
Baked by Sunrise values the opinions and feedback of our visitors and customers. This Review and Comment Policy outlines our guidelines for submitting reviews, comments, and feedback on our website, bakedbysunrise.com.
User-Generated Content
We encourage our visitors and customers to leave reviews and comments on our website to share their experiences and insights. However, to maintain a respectful and positive online environment, we have established guidelines for the content submitted.
Guidelines for Submitting Reviews and Comments
1. Respect and Politeness: We expect all users to maintain a respectful and polite tone in their reviews and comments. Offensive, derogatory, or inappropriate language will not be tolerated.
2. Accuracy: Reviews and comments should be factually accurate and not misleading. Opinions are welcome, but any false information will be subject to removal.
3. Relevance: Please ensure your reviews and comments are relevant to the content or topic of discussion. Off-topic or spam submissions may be deleted.
4. Non-Promotional: Reviews and comments should not be promotional in nature. Any attempts to advertise products, services, or websites may be removed.
5. Privacy: Do not share personal information or contact details, either yours or others’, in reviews and comments. Privacy should be respected.
6. Ownership: By submitting a review or comment, you grant Baked by Sunrise the right to use, reproduce, modify, and publish the content without restrictions.
7. Moderation: All reviews and comments are subject to moderation. We reserve the right to remove content that violates these guidelines.
Rights and Responsibilities
1. Right to Remove Content: Baked by Sunrise has the right to remove any review or comment that violates these guidelines. We may do so without notice or explanation.
2. No Obligation: We are under no obligation to publish or maintain any submitted reviews or comments.
3. Anonymous or Registered Users: Users may submit reviews and comments anonymously, but registered users may also leave feedback using their accounts. We encourage users to use valid email addresses for registration.
Contact Information
If you have any questions or concerns about our Review and Comment Policy, please contact us at:
Email: [email protected]
Address: [Your Address]
Phone: [Your Phone Number]
Changes to this Policy
Baked by Sunrise reserves the right to make changes to our Review and Comment Policy. Any updates or revisions will be reflected in this document, and the effective date will be amended accordingly. Please check this page periodically for any changes.
